PMB INVESTMENT EZFORM TERMS AND CONDITIONS OF USE

GENERAL

This site (https://ezform.pmbinvestment.com.my/), ("Site"), is published and maintained by PMB Investment Berhad ("PMB INVESTMENT"). By using this Site or any reports, financial statements, data, information, contents, product and services available and/or provided by the Site (Collectively " Materials"), you agree to be bound by the terms and conditions set out herein ("Terms of Use"). PMB Investment may periodically modify these Terms of Use without prior notice. If you do not agree to these Terms of Use, kindly do not use this Site.

IMPORTANT NOTICE
Cooling-off is granted to PMB INVESTMENT unit holders investing in any unit trust fund managed by PMB INVESTMENT that is not granted exemptions from provisions in the Guidelines on Unit Trust Funds relating to the cooling-off right and any other funds as may be determined by PMB INVESTMENT from time to time. Such facilities are only made available to PMB INVESTMENT unit holders with existing investments in PMB INVESTMENT unit trust funds.

PMB INVESTMENT Electronic Platforms are available 24/7. However, any online financial transaction via PMB INVESTMENT Electronic Platforms can only be performed during transaction hours. Kindly refer to PMB INVESTMENT Electronic Platforms for specific transaction hours. PMB INVESTMENT may, at its discretion, change the transaction hours from time to time. PMB INVESTMENT will process unit holders' applications upon receipt of payment from the respective bank, subject to the financial transaction terms and conditions. PMB INVESTMENT unit holders may check the application status at the nearest consultant, branches, and other electronic platforms (real-time) offered by PMB INVESTMENT.

The reimbursement of any rejected application will be undertaken by PMB INVESTMENT using available channels, such as cheques and/or options for payment transfers, such as electronic fund transfers, up to fourteen (14) business days once the relevant processing procedures have been completed. PMB INVESTMENT is not liable for any loss, either direct or otherwise, arising from the use of any part of the information contained in PMB INVESTMENT Electronic Platforms. The exclusion of any liability in respect of any error or omission by PMB INVESTMENT and any relevant third party.

 

PMB Investment may modify, suspend, discontinue, or restrict the use and availability of any portion of this Site at any time, without notice or liability. Your use of this Site may be monitored by PMB INVESTMENT and used for PMB INVESTMENT's marketing and research purposes.

 

LIMITED LICENSE AND RESTRICTIONS ON USE

PMB INVESTMENT grants you a limited, revocable, nonexclusive, non-transferable license to view, save/store, bookmark, download, and print the pages within this Site solely for your personal, informational and non-commercial use or as expressly authorized by PMB INVESTMENT herein. You are responsible for obtaining and maintaining all equipment, services, and other materials that you need to access this Site. PMB INVESTMENT reserves all rights not expressly granted in these Terms of Use. Except as otherwise stated in these Terms of Use, you may not:

  • Modify, distribute, transmit, post, reproduce, republish, broadcast, create derivative works from, transfer, sell, or exploit any of the Materials;
  • Redeliver any page, text, image on this Site or any of the Materials using "framing" or other technology other than those made generally available by PMB Investment;
  • Engage in any conduct that could damage, disable, or overburden this Site, any of the Materials, or any systems, networks or servers related to this Site, including without limitation, using devices or software that provide repeated automated access to this Site, other than those made generally available by PMB Investment;
  • Probe, scan, or test the vulnerability of any Materials, systems, networks or servers related to this Site or attempt to gain unauthorized access to Materials, services, systems, networks, servers, or accounts connected or associated with this Site through hacking, password or data mining, or any other means of circumventing any access-limiting, user authentication or security device of any Materials, systems, networks or servers related to this Site;
  • Modify, copy, obscure, remove, or display PMB INVESTMENT's name, logo, trademarks, text, notices, or images.

 

LINKING CONDITIONS

You may not link to this Site unless you comply with these linking conditions ("Linking Conditions"). PMB INVESTMENT grants you a limited, revocable, nonexclusive right to create a hyperlink to this Site ("Link"), provided you comply at all times with the following conditions:

The Link must resolve either to PMB INVESTMENT's portal page at https://ezform.pmbinvestment.com.my/, or to the appropriate PMB INVESTMENT's website pages, unaltered in any way;

The text of the Link must read either "PMB INVESTMENT BERHAD," "PMB INVESTMENT," “https://ezform.pmbinvestment.com.my/”. You may not use any PMB INVESTMENT logo or graphic, or any other PMB INVESTMENT trademark, as part of the Link without PMB INVESTMENT's express written permission;

The Link and surrounding context on the linking site must not: (i) falsely represent or misrepresent any relationship between the linking site and PMB INVESTMENT, including suggestions of affiliation, endorsement or sponsorship; (ii) portray PMB INVESTMENT, or their products or services, in a false, misleading, derogatory, or otherwise offensive manner; or (iii) deliver the Materials in a framed environment or alter the layout, content, look, or feel of the Site.

 

ONLINE USER

For authentication purposes, certain features on this Site may require you to submit your personal code to access these features. You agree to provide PMB INVESTMENT with current, complete, and accurate information as prompted by the applicable registration process and agree to regularly update this information to maintain its completeness and accuracy. 

You are responsible for maintaining the confidentiality of any account information, user names, logins and passwords that you use to access any page or feature on this Site, and for logging off your account and any protected areas of the Site. Further, you are fully responsible for all activities occurring under your accounts, user names, logins and passwords that result from your omission, negligence, carelessness, misconduct, or failure to use or maintain appropriate security measures. If you become aware of any suspicious or unauthorized conduct concerning your accounts, user names, logins or passwords, you agree to inform PMB INVESTMENT immediately. You shall not upload, share, publish any material which are illegal, false, inappropriate, offensive, abusive, defamatory or which shall give rise to civil or criminal liability or infringe the rights of another. PMB INVESTMENT will not be liable for any loss or damage arising from your failure to meet your responsibilities stated in this paragraph. You understand and agree that we may review, delete, remove any content, information, material, and further suspend or terminate your account or profile without notice if you are found to have violated these terms and conditions.

Promotional and marketing materials may be electronically transmitted to the e-mail address you provide to us when you use the products and services on this Site. You may opt to stop receiving such e-mails.

 

INTERNET RISKS

While PMB INVESTMENT is committed to maintain high security measures to ensure information provided are secure, there are risks beyond PMB INVESTMENT's control in Internet communications. As a precaution, you should always make sure that your personal computer is secured and protected from unauthorized access and/or virus that may reveal your confidential information to third party. You should also be wary of email scams and attachments that may attempt to steal information about and/or from you.

Please note that communication over the Site is not transmitted via a private or secure link or in encrypted form and is therefore subject to the usual hazards of internet communications, nor can it be guaranteed that this communication has not been the subject of unauthorized interception or modification.

 

ALTERNATIVE METHODS FOR TRANSACTING IN UNIT TRUSTS

You may transact your investment in the unit trust fund by the following methods:

  1. Online via https://ezform.pmbinvestment.com.my
  2. Contact their servicing unit trust consultant.
  3. Through their Institutional Unit Trust Advisers (IUTA) or Corporate Unit Trust Advisers(CUTA).
  4. Go to the PMB INVESTMENT Main Office or the nearest Regional/State Office.

 

PROCESSING OF ONLINE APPLICATIONS

Submission of Application:
Investors must ensure all required details are accurate and complete before submitting the application form online.

Confirmation:
Upon receipt of the application, the Company will send a confirmation to the email address provided.

Processing:
The application will be processed by the Customer Service Unit within the specified timeframe. Please note that processing times may vary depending on the number of applications and the complexity of details. Investors will be notified of the application status via email, whether it has been approved or not.

Notification Delivery:
If the application is approved, an official notice will be sent to investors via email and SMS, using the contact details registered during application submission.

 

REDEMPTION POLICY

 i. Redemption for Funds other than PMB SCMF 

  • For a request to redeem units received or deemed to have been received by us on or before 3.30 p.m. on any Business Day, units will be redeemed at the NAV per unit calculated at the end of Business Day on which the request is received (“forward pricing”).
  • Where the repurchase request is received after the cut-off time, i.e. after 3.30 p.m., the request will be deemed to have been received on the next Business Day.
  • Payment will be made within 7 Business Days of the repurchase request, provided that all required documents are completed and verified.
  • The proceeds of payment will be directly credited to your bank account via online banking services or telegraphic transfer.
  • We reserve the right to vary the terms and conditions of redemption from time to time, which shall be communicated to you in writing.

 ii. Redemption for PMB SCMF 

  • Where a repurchase request is received on or before 3.30 p.m. on a Business Day, units will be redeemed at the NAV per unit calculated at the end of the Business Day on which the request is received. The redemption monies will be paid within 4 Business Day.
  • Where a repurchase request is received after 3.30 p.m. on a Business Day, the request is deemed to have been received on the next Business Day and accordingly units will be redeemed at the NAV per unit calculated at the end of the next Business Day.
  • In the event of any technical difficulties beyond the Manager’s control or should the redemption request in the sale of units cannot be liquidated at an appropriate price or on adequate terms and is as such not in the interest of the existing Unit Holders, redemption monies may be paid at such other period or as may be permitted by the relevant authorities from time to time.
 ii. Redemption related to EPF-MIS 

  • Redemption proceeds will be paid to the EPF and to be credited into your EPF account 1.

 iv. General 

  • You may redeem your investment wholly or partially. There is no minimum number of units for redemption but you must meet the minimum holding of units after a repurchase transaction. If you insist on making a repurchase request knowing that after the transaction you will hold less than minimum holdings of units, we may withdraw all your units and we will pay the proceeds to you. We may, with the consent of the Trustee, reserve the right to defer your repurchase request if such transaction would violate the Fund or the interest of the Unit Holders.
  • The value of the repurchase/redemption price will be the NAV per unit at the end of the Business Day on which the request for repurchase/redemption of units is received by us.
  • No restriction is set on the frequency of redemption. For certificate holders, you can only redeem your units upon surrendering the unit certificate(s).
  • No redemption fee is charged. However, bank charges and other charges, if any, will be borne by the Unit Holder.
  • Third-party withdrawal is PROHIBITED.
  • The account holder’s registered Bank Account provided MUST be the same as the name of the investor. PMB Investment will only make payment to the client’s account.
  • If the units are held in the names of more than one Unit Holder, where mode of holding is specified as “Joint Application”, redemption request will have to be signed by all the joint holders unless the joint applicant is a minor.
  • All redemption proceeds will be made payable only to the principal unit holder, unless there is a request by the principal unit holder that the proceeds be made payable to the joint holder.

 

SWITCHING FEE POLICY(APPLICABLE TO ALL FUNDS)

  • You may switch wholly or partially your investment in the Fund managed by us, provided that units intended to be switched are denominated in the same currency. Cross-currency switching is not permitted.
  • Your switching request should reach us on or before 3:30 p.m. for it to be effected on the same Business Day. Any request after the cut-off time will be processed on the next Business Day.
  • Processing is subject to receipt of a complete transaction form and supporting documents as may be required by us. Unit Holders are required to ensure completeness.
  • The minimum units you can switch is 1,000 units per transaction, or such minimum number of units as the Manager may determine from time to time.
  • The Manager does not impose any switching fee. However, if the Unit Holder switches from a fund (or class) with a lower sales charge to a fund (or class) with a higher sales charge, the difference in sales charge shall be applicable.
  • In addition, you shall be liable to pay any tax imposed on you pursuant to any law, regulation, directive or order by any governmental authority in respect of the switching.
  • After a switching application is made, units in a Unit Holder’s account for the Fund and the fund to be switched into should maintain the minimum holdings as specified.
  • If the units in the Unit Holder’s account for the Fund are lower than the minimum holdings after a switching application is made, all units that the Unit Holder holds in the Fund will be switched automatically.
  • If the units in the Unit Holder’s account for the Fund to be switched into are lower than the minimum holdings after the switching application is made, the Manager may at its sole discretion disallow switching.

 

COOLING-OFF POLICY

A first time individual investor with the Manager shall have the right, within 6 Business Days, commencing from the day the completed application is received and accepted by the Manager to withdraw his/her investment in the Fund. However, this cooling-off period does not apply to a staff of the Manager and a person registered with a body approved by the SC to deal in unit trusts.

 The refund pursuant to an excercise of a cooling-off right will be as follow: 

  • If the original price of a unit is higher then the price of a unit at the point of exercise of the cooling-off right("market price"), the market price at the point of cooling-off; or
  • If the market price is higher than the original price, the original price at the point of cooling-off.

 

The Manager will refund the charges imposed on the day the units were purchased
The money payable out of this transaction will be refunded to the investor within seven (7) Business Days of the Manager's receipt of the repurchase request

 

COPYRIGHT

All Materials on this Site, whether separate or compiled, including, but not limited to, text, graphics, logos, buttons, images, reports, digital downloads, data compilations, software, icons, html code and xml code, any other source code, as well as all copyright, patent, trademark, and other rights therein irrespective registered or not, are intellectual property rights of PMB INVESTMENT and its third-party information providers. We do not have control over content published on the Website which may belong to other parties and cannot guarantee the authenticity of any content which users may provide generally during the course osf their use of the Website.

 

TRADEMARKS

All trademarks, service marks, and logos appearing on this Site irrespective registered or not shall at all times vest and remain vested in PMB INVESTMENT.

 

TERMINATION

The rights granted to you herein shall terminate immediately upon any violation by you of these Terms of Use.

PMB INVESTMENT, in its sole discretion, reserves the right to temporarily or permanently terminate your access to and use of this Site at any time and for any reason whatsoever, without notice or liability. PMB INVESTMENT will not be liable to you or any third party for any termination of your access to or use of this Site.

 

Copyright 2025 PMB Investment Berhad. All rights reserved.