This Site is governed by our Privacy Policy Statement which can be viewed at (https://www.pmbinvestment.com.my/privacy-policy/). 

The Customer's personal information is collected in order to avail the Customer of the Site and to enable the Customer to enjoy access to other online services offered by the PMB Investment. The Customer herewith refers to online registrants, or Online Guests who use our online services and/or customers who have or had invested with PMB Investment. Customer shall notify us whenever there are any changes of personal information.

 

SECURITY OF INFORMATION

PMB Investment is committed to using its best endeavours to maintain high computer security standards and procedures in order to ensure that all information provided by the Customer are secure and confidential at all times. To this end, PMB Investment has in place control systems to ensure security and confidentiality of the Customer's information at all times. These security standards and procedures shall be maintained notwithstanding that the company-customer relationship may have been terminated or otherwise ended. Nevertheless PMB Investment hereby expressly advises the Customer that PMB Investment does not have control over the computer, computer software, systems and other incidentals used by the Customer to access the Site and further that transmission over the Internet cannot be guaranteed, warranted or represented to be absolutely secure.

 

DISCLOSURE OF INFORMATION

In accordance with strict compliance to Guidelines by Securities Commission, and apart from the sharing of information between authorized persons of PMB Investment such as licensed unit trust consultants, institutional agents and/or Pelaburan MARA Group, PMB Investment will not disclose the Customer's information to any third party or external organizations without prior consent.

The instances where PMB Investment will disclose the Customer information are:

Where it is required by law, Court Order or is otherwise legally permitted;

Where such disclosure is required under Order of Court, legislation or regulations to be divulged to any government agency, agencies, ministries, departments or bodies established or approved by Securities Commission;

Where requested or permitted by the Customer in writing.

 

COLLECTION AND USE OF CUSTOMER INFORMATION

Certain personal information of the Customer as particularized by PMB Investment from time to time will be required to be submitted to PMB Investment by the Customer to enable PMB Investment to process the Customer's request for information pertaining to services offered by PMB Investment for handling queries, evaluating the Customer's investment needs and/or offering PMB Investment's products and services. Generally, the information required includes but shall not be limited to information such as the Customer's name, address, e-mail address, telephone number, age, gender, particulars of identity documents such as identity card or passport and where applicable, financial information such as information of income, assets, liabilities for the purpose of financial planning services PMB Investment shall require from time to time.

Although the primary purpose of acquiring the information is confined in its use to the normal course of general business between PMB Investment and its Customer, the said information may also be applied for purposes incidental to and connected with the said primary purpose including the provision of access to the Site as well as to evaluate the Customer's needs that may arise from time to time. This enables PMB Investment to facilitate the provision of information pertaining to PMB Investment's products and services available from time to time.

 

ACCESS AND USE OF PMB INVESTMENT EZFORM

Upon approval of the Customer's application to subscribe to PMB Investment eZform, the Customer shall replace the Password provided with a new of his/her choice when the Customer logs-in for the first time.

The Password selected by the Customer may be changed by the Customer from time to time or in the event that the password has expired.

The Customer shall not disclose the Password to any person including any staff of PMB Investment and must take all precautions and security measures to prevent unauthorised and fraudulent use of the Customer's User ID and/or Password and PMB Investment eZform by the use thereof.

The Customer shall immediately notify PMB Investment in writing in the event the User ID and/or Password have been compromised in any manner whatsoever.

In the case of Joint Account Holders the mandate for operation of the account shall be as indicated in the account opening form. Only the first registered holder will be issued a User ID and Password for the first registered holder’s use. All transactions on the Account shall be binding on all the account holders jointly and severally.

Access by the Customer to PMB Investment eZform shall be deemed to have been activated and all instructions and transactions issued thereafter shall be attributed to the Customer upon successful login of the User ID and Password notwithstanding that such access, instruction or transaction may have been made by a third party whether authorised or unauthorised.

The Customer further represents, and warrants that all information and instruction forwarded to PMB Investment from time to time through this Site or otherwise is correct, validly issued and legally binding on the Customer.

PMB Investment shall be entitled to carry out any instruction or transaction and/or rely on any instruction issued/given or information provided using the Customer User ID and Password as if the Customer had transacted it and/or provided the information. The Customer shall be deemed to unconditionally and irrevocably agree that PMB Investment shall not be liable for any loss or damage which the Customer and/or any third party may incur in using this Site and/or PMB Investment eZform.

The Customer is deemed to agree that instructions or transactions received by the PMB Investment are irreversible when received completed or relied upon by PMB Investment.

PMB Investment may at its sole discretion refuse to carry out any of the Customer's instruction or transaction where such instructions or transactions are inconsistent with PMB Investment policy or any law or any rules or regulations to which PMB Investment is subject to or for any other reason.

 

AVAILABILITY OF SERVICES

PMB Investment eZform is intended to be available for 24 hours 7 days a week. PMB Investment does not warrant that PMB Investment eZform will be available without interruption and/or disruption during the said period and the Customer acknowledges that at certain times some or all of the services may not be accessible due to system maintenance or other reasons or cause which are beyond the control of PMB Investment. The Customer further acknowledges and agrees that PMB Investment shall not be liable in any manner whatsoever for any such interruption and/or disruption.

In the event that any or all of the services of PMB Investment eZform are not accessible for whatever reasons, the Customer may use alternative means to issue such instructions as shall be desired by the Customer at the material time such as submission of forms through PMB Investment headquarters and/or regional/state offices.

 

OUR CONTACT DETAILS

Should you have any queries, concerns or complaints in relation to this Privacy Notice, kindly contact us during office hours (between 8.30am to 5:30pm, Mondays to Fridays (excluding public holidays) at the following contact points: